Terms of use
MyinstaShoppe
Be Wise, Buy & Sell Hassle free
.
About us
\\\\r\\\\n\\\\r\\\\nWho\\\\r\\\\nwe are
\\\\r\\\\n\\\\r\\\\nMyinstaShoppe is a multivendor\\\\r\\\\ne-commerce platform that links you to nearby grocery stores, restaurants, laundry shop, pharmacy and\\\\r\\\\nother retail outlets in order to guarantee amazing shopping experience\\\\r\\\\nand access to quality and affordable products. This platform is owned and\\\\r\\\\noperated by Mzima Grocemart Kenya Ltd.
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Our Mission
\\\\r\\\\n\\\\r\\\\nWhy\\\\r\\\\nwe exist
\\\\r\\\\n\\\\r\\\\nWe\\\\r\\\\nbelieve, there is a better way to do marketing. A way that empowers the\\\\r\\\\ncommunity and provide a neutral communal space where people can interact,\\\\r\\\\nconnect and build relationship therefore encouraging a sense of belonging and\\\\r\\\\ncohesion.
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Terms and Conditions
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Last updated 01 May 2024
\\\\r\\\\n\\\\r\\\\n1. Introduction\\\\r\\\\n
\\\\r\\\\n\\\\r\\\\nThanks for choosing to\\\\r\\\\nshop with us. This page sets out the legal terms and conditions under which we offer\\\\r\\\\nyou to access and use our website www. Myinstashoppe.com, services, application, tools\\\\r\\\\nand services. Please read these terms and conditions and the Privacy Policy\\\\r\\\\ncarefully before accessing or using our services. By using the Services, you\\\\r\\\\nagree to the collection, use and disclosure of your personal information in\\\\r\\\\naccordance to our Privacy Policy. We reserve the right to update, change or\\\\r\\\\nreplace any part of these terms and conditions by posting updates and /or\\\\r\\\\nchanges to our website.
\\\\r\\\\n\\\\r\\\\nThis\\\\r\\\\nwebsite is owned and operated by Mzima Grocemart Kenya Ltd, a company registered\\\\r\\\\nin Kenya (Company Registration Number PVTCN-9018EKLA). We use the terms ‘‘We’’\\\\r\\\\n“Our” and ‘‘Us’’ on this website to refer to Mzima Grocemart Kenya Ltd, the\\\\r\\\\nterms “You” and “Your’’ refers to you the person who logs into this website,\\\\r\\\\nthe terms “Us” “Party” or “Parties” refers to both you and Mzima Grocemart\\\\r\\\\nKenya Ltd.
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2. Ownership\\\\r\\\\nof rights
\\\\r\\\\n\\\\r\\\\nAll rights including\\\\r\\\\ncopyright and other intellectual property right in, and to this website are\\\\r\\\\nowned or licensed by Mzima Grocemart\\\\r\\\\nKenya Ltd. Your use of the website and its contents grants no rights to you in\\\\r\\\\nrelation to intellectual property rights, or that of third parties, in the\\\\r\\\\nwebsite or its contents.
\\\\r\\\\n\\\\r\\\\n3. Opening\\\\r\\\\nan account and placing an order
\\\\r\\\\n\\\\r\\\\nTo place your\\\\r\\\\norder, you can open an account with us which will require you to provide some\\\\r\\\\npersonal information. Please see our Privacy Policy for more information on how\\\\r\\\\nyour personal information will be used. Alternatively, you can choose to place\\\\r\\\\nyour order via guest checkout.
\\\\r\\\\n\\\\r\\\\n4. Acceptance\\\\r\\\\nof your order
\\\\r\\\\n\\\\r\\\\nOur acceptance of the\\\\r\\\\norder will only take place when we take payment from you and dispatch the\\\\r\\\\nproduct (s) or on commencement of the services you ordered from us. The\\\\r\\\\nMerchant reserves the right to cancel the order where the supply of the product(s)\\\\r\\\\nor service(s) is delayed or prevented for reasons beyond the Merchant’s\\\\r\\\\ncontrol. In such a case, we will ensure you are refunded within reasonable\\\\r\\\\ntime. Any complains arising from this should be channeled to t ishelp @ gmail ,com for determination.
\\\\r\\\\n\\\\r\\\\n5. Payment method
\\\\r\\\\n\\\\r\\\\n5.1 Payment by Customers for products and/or\\\\r\\\\nservices ordered through the APP or website is by Mobile Money (MPESA). During check out, you will be asked to provide your\\\\r\\\\npayment details, Purchases will be made in Kenya Shillings. Safaricom LTD will\\\\r\\\\ndetermine the processing and administration charges.
\\\\r\\\\n\\\\r\\\\n5.2 You agree to pay all charges at the prices\\\\r\\\\nthen in effect for your purchases and any applicable shipping fees, and you\\\\r\\\\nauthorize us to charge the payment provider for any such amounts upon placing\\\\r\\\\nyour order.
\\\\r\\\\n\\\\r\\\\n6. Delivery\\\\r\\\\nand collection
\\\\r\\\\n\\\\r\\\\nDelivery charges\\\\r\\\\nand time scale vary depending with the Merchant you select to trade with. For\\\\r\\\\nalcohol and tobacco products, we operate an “Over 18” policy which means the\\\\r\\\\nperson collecting the order or receiving the delivery of the order may be asked\\\\r\\\\nfor a valid National ID if they appear to be under 18. Any displeasure arising\\\\r\\\\ntherein should be channeled to our help desk for assistance.
\\\\r\\\\n\\\\r\\\\n7. Instore\\\\r\\\\npick up
\\\\r\\\\n\\\\r\\\\nIf you would like to\\\\r\\\\ncollect your items instead of having them delivered, you can choose that option\\\\r\\\\nas you are making the order. The instore pick-up option is free of shipping\\\\r\\\\ncharges. Kindly confirm the store physical location to avoid any\\\\r\\\\ninconveniences.
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MyinstaShoppe
\\\\r\\\\n\\\\r\\\\nBe Wise, Buy & Sell Hassle free
\\\\r\\\\n\\\\r\\\\n.
\\\\r\\\\n\\\\r\\\\nAbout us
\\\\r\\\\n\\\\r\\\\nWho\\\\r\\\\nwe are
\\\\r\\\\n\\\\r\\\\nMyinstaShoppe is a multivendor\\\\r\\\\ne-commerce platform that links you to nearby grocery stores, restaurants, laundry shop, pharmacy and\\\\r\\\\nother retail outlets in order to guarantee amazing shopping experience\\\\r\\\\nand access to quality and affordable products. This platform is owned and\\\\r\\\\noperated by Mzima Grocemart Kenya Ltd.
\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n
Our Mission
\\\\r\\\\n\\\\r\\\\nWhy\\\\r\\\\nwe exist
\\\\r\\\\n\\\\r\\\\nWe\\\\r\\\\nbelieve, there is a better way to do marketing. A way that empowers the\\\\r\\\\ncommunity and provide a neutral communal space where people can interact,\\\\r\\\\nconnect and build relationship therefore encouraging a sense of belonging and\\\\r\\\\ncohesion.
\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n
\\\\r\\\\n\\\\r\\\\n
\\\\r\\\\n\\\\r\\\\n
\\\\r\\\\n\\\\r\\\\n
\\\\r\\\\n\\\\r\\\\n
Terms and Conditions
\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n
Last updated 01 May 2024
\\\\r\\\\n\\\\r\\\\n1. Introduction\\\\r\\\\n
\\\\r\\\\n\\\\r\\\\nThanks for choosing to\\\\r\\\\nshop with us. This page sets out the legal terms and conditions under which we offer\\\\r\\\\nyou to access and use our website www. Myinstashoppe.com, services, application, tools\\\\r\\\\nand services. Please read these terms and conditions and the Privacy Policy\\\\r\\\\ncarefully before accessing or using our services. By using the Services, you\\\\r\\\\nagree to the collection, use and disclosure of your personal information in\\\\r\\\\naccordance to our Privacy Policy. We reserve the right to update, change or\\\\r\\\\nreplace any part of these terms and conditions by posting updates and /or\\\\r\\\\nchanges to our website.
\\\\r\\\\n\\\\r\\\\nThis\\\\r\\\\nwebsite is owned and operated by Mzima Grocemart Kenya Ltd, a company registered\\\\r\\\\nin Kenya (Company Registration Number PVTCN-9018EKLA). We use the terms ‘‘We’’\\\\r\\\\n“Our” and ‘‘Us’’ on this website to refer to Mzima Grocemart Kenya Ltd, the\\\\r\\\\nterms “You” and “Your’’ refers to you the person who logs into this website,\\\\r\\\\nthe terms “Us” “Party” or “Parties” refers to both you and Mzima Grocemart\\\\r\\\\nKenya Ltd.
\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n
2. Ownership\\\\r\\\\nof rights
\\\\r\\\\n\\\\r\\\\nAll rights including\\\\r\\\\ncopyright and other intellectual property right in, and to this website are\\\\r\\\\nowned or licensed by Mzima Grocemart\\\\r\\\\nKenya Ltd. Your use of the website and its contents grants no rights to you in\\\\r\\\\nrelation to intellectual property rights, or that of third parties, in the\\\\r\\\\nwebsite or its contents.
\\\\r\\\\n\\\\r\\\\n3. Opening\\\\r\\\\nan account and placing an order
\\\\r\\\\n\\\\r\\\\nTo place your\\\\r\\\\norder, you can open an account with us which will require you to provide some\\\\r\\\\npersonal information. Please see our Privacy Policy for more information on how\\\\r\\\\nyour personal information will be used. Alternatively, you can choose to place\\\\r\\\\nyour order via guest checkout.
\\\\r\\\\n\\\\r\\\\n4. Acceptance\\\\r\\\\nof your order
\\\\r\\\\n\\\\r\\\\nOur acceptance of the\\\\r\\\\norder will only take place when we take payment from you and dispatch the\\\\r\\\\nproduct (s) or on commencement of the services you ordered from us. The\\\\r\\\\nMerchant reserves the right to cancel the order where the supply of the product(s)\\\\r\\\\nor service(s) is delayed or prevented for reasons beyond the Merchant’s\\\\r\\\\ncontrol. In such a case, we will ensure you are refunded within reasonable\\\\r\\\\ntime. Any complains arising from this should be channeled to t ishelp @ gmail ,com for determination.
\\\\r\\\\n\\\\r\\\\n5. Payment method
\\\\r\\\\n\\\\r\\\\n5.1 Payment by Customers for products and/or\\\\r\\\\nservices ordered through the APP or website is by Mobile Money (MPESA). During check out, you will be asked to provide your\\\\r\\\\npayment details, Purchases will be made in Kenya Shillings. Safaricom LTD will\\\\r\\\\ndetermine the processing and administration charges.
\\\\r\\\\n\\\\r\\\\n5.2 You agree to pay all charges at the prices\\\\r\\\\nthen in effect for your purchases and any applicable shipping fees, and you\\\\r\\\\nauthorize us to charge the payment provider for any such amounts upon placing\\\\r\\\\nyour order.
\\\\r\\\\n\\\\r\\\\n6. Delivery\\\\r\\\\nand collection
\\\\r\\\\n\\\\r\\\\nDelivery charges\\\\r\\\\nand time scale vary depending with the Merchant you select to trade with. For\\\\r\\\\nalcohol and tobacco products, we operate an “Over 18” policy which means the\\\\r\\\\nperson collecting the order or receiving the delivery of the order may be asked\\\\r\\\\nfor a valid National ID if they appear to be under 18. Any displeasure arising\\\\r\\\\ntherein should be channeled to our help desk for assistance.
\\\\r\\\\n\\\\r\\\\n7. Instore\\\\r\\\\npick up
\\\\r\\\\n\\\\r\\\\nIf you would like to\\\\r\\\\ncollect your items instead of having them delivered, you can choose that option\\\\r\\\\nas you are making the order. The instore pick-up option is free of shipping\\\\r\\\\ncharges. Kindly confirm the store physical location to avoid any\\\\r\\\\ninconveniences.
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